Skip to contenttop
Request a Proposal
About Us

Key Contacts

Leadership Team

Gary Kittredge – Managing Director

Erich Golschneider – Director, Finance

Ken Rapp – VP Human Resources

Publishing Services

Barbara Biemeck – Publishing Services Manager

Nancy Devaux – Process Improvement Manager

Peter Olson – Sr. Copyediting Coordinator

Vicky Congdon - Sr. Copyediting Coordinator

PubFactory Platform

José Fossi - General Manager, Platform/Professional Services

Michelle Norell - Business Development Manager

Client Services

Rachel DiGiammarino - Client Services Manager

André Roberge – Sr. Client Services Specialist

Kelli Guider – Sr. Client Services Specialist

Peggy Kilchenman – Client Services Specialist

Martha Martin – Sr. Client Services Specialist

Theresa Dooley – Client Services Specialist

Zachary Beechler – Sr. Client Services Specialist

Billing Team

Cynthia Roux – Billing Coordinator



Laurene Booth - Publishing Technology Manager

Kevin Lawson – Technology Support Group Leader - Editorial and Deliverable Systems

Steve Willett – Technology Support Group Leader - Workflow Systems


Lisa Ryan – IT Manager


Human Resources

Holly Ashe – Human Resources Generalist



Choose a company: